Denny Menholt University Honda
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Employment


Employment at Denny Menholt University Honda


We provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment. We offers on-going training and advancement opportunities. Explore new opportunities with one of the largest and most successful groups in Montana.


Service Technician/Automotive Technician


Contact Michael Frame directly by appointment (call 406-721-4900) or email resume ([email protected])

 

*Relocation assistance offered*

As a Serve Technician, you will be responsible for performing automotive repairs and service in accordance with store and factory standards; diagnosing and resolving the different sources of automotive problems swiftly and accurately, work with all Service personnel and management to ensure the satisfaction of our customers; perform work as outlined on repair order with efficency and accuracy, road-test vehicles to ensure quality of repair work, document work performed on repair order, ensure the cusomter's vehicle is returned to them as clean as it was prior to being serviced, constructively communicate with other dealership personnel as requrired. 

 

Qualifications:
A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast-paced work environment
Strong organizational skills and detail oriented
Strong communication skills
Prior automotive repair experience is preferred, but not required
ASE and manufacturer certification is desired but not required
Be at least 18 years of age
Possess an acceptable driving record and a valid driver's license in your state of residence




Service Advisor-Service Writer-Service Reception 

 

Contact Michael Frame directly by appointment (call 406-721-4900) or email resume ([email protected])

Automotive Service Advisor (Service Writer)
Automotive Service Advisor - Customer Service Writer
Denny Menholt University Honda continues to grow and we are seeking a talented Automotive Service Advisor to join our successful team.

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Present a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Consult with customers on applicable service specials and keeping customer informed on completion times and service expenses.

Qualifications: 
Prior experience as an automotive technician a plus

A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Basic mechanical understanding of an automobile
Strong organizational skills and detail oriented
Be at least 18 years of age
Possess an acceptable driving record and a valid driver's license



 

Benefits of Working at Denny Menholt University Honda


We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:


Medical, Dental and Vision Plans

Paid Holidays & PTO
Short and Long Term Disability
Paid Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts

We are an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.